Edu2O Academy (“Edu2O Academy”, “we”, “us”, or “our”) respects the privacy of students, learners, parents, visitors, and other users who access or use our website, online learning services, courses, study materials, academic support services, and related facilities. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use our website and services.

By accessing or using the Edu2O Academy website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue using our website and services.

1. Information We Collect

We may collect information that you voluntarily provide when you register for a course, contact us, make an enquiry, request academic assistance, make a payment, or otherwise interact with our services.

The information may include your name, mobile number, email address, communication address, educational details, course or programme details, registration information, payment-related information, and other information necessary to provide our services.

We may also automatically collect certain technical information when you visit our website. This may include your IP address, browser type, device information, operating system, pages visited, date and time of access, referring website, and general usage information.

We collect only information that is reasonably required for providing, improving, administering, and securing our services.

2. Purpose of Collecting Information

The information collected by Edu2O Academy may be used for purposes including:

• Processing student enquiries and registrations.
• Providing information about courses and academic services.
• Creating and maintaining student accounts or records.
• Providing learning materials and academic support.
• Processing payments and maintaining transaction records.
• Communicating regarding courses, classes, examinations, assignments, academic updates, and other relevant matters.
• Responding to customer or student enquiries and support requests.
• Improving the quality, functionality, and user experience of our website.
• Maintaining records required for administrative and legal purposes.
• Preventing fraudulent, unauthorised, or unlawful activities.
• Sending important service-related communications.

Where permitted by applicable law, we may also communicate information regarding new courses, offers, announcements, or other services that may be relevant to users.

3. Payment Information

Payments made through our website may be processed through third-party payment gateways or payment service providers. Edu2O Academy may not directly store complete debit card, credit card, banking password, UPI PIN, or other sensitive payment credentials.

Users should review the privacy policies and terms of the respective payment service provider before completing a transaction.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember user preferences, understand website usage, and improve the overall user experience.

Cookies may help us understand how visitors interact with different sections of our website. Users may be able to control or disable cookies through their browser settings. However, disabling certain cookies may affect some website functions.

5. Sharing of Information

Edu2O Academy does not intend to sell or commercially trade users’ personal information.

Information may be shared with trusted service providers, payment processors, technology providers, communication service providers, or other third parties where such sharing is reasonably necessary to operate our services.

Information may also be disclosed where required by applicable law, regulation, court order, governmental authority, or for the protection of our legal rights, users, property, or security.

6. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. Users acknowledge that information transmitted through the internet carries inherent security risks.

7. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain academic and administrative records, comply with applicable legal or regulatory requirements, resolve disputes, enforce agreements, and protect our legitimate interests.

When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it in accordance with applicable requirements.

8. Third-Party Websites

Our website may contain links to third-party websites, payment gateways, educational platforms, social media services, or other external websites.

Edu2O Academy is not responsible for the privacy practices, content, security, or policies of third-party websites. Users are advised to review the privacy policies of those websites before providing personal information.

9. Children’s Privacy

Our services are intended to be used in accordance with applicable laws and eligibility requirements. Where services involve minors, appropriate consent or information may be required from a parent or legal guardian as applicable.

We do not knowingly seek to collect unnecessary personal information from children.

10. User Rights

Subject to applicable law, users may have rights relating to their personal information, including requesting access, correction, updating, or other appropriate action regarding their information.

Requests relating to personal information may be submitted through the official contact details provided by Edu2O Academy.

11. Changes to this Privacy Policy

Edu2O Academy may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version may be published on this page with a revised effective date. Users are encouraged to review this page periodically.

12. Contact

For questions, concerns, or requests relating to this Privacy Policy, users may contact Edu2O Academy through the official contact details published on our website.